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Privacy Policy

Effective Date: [25-04-2026]

1. Introduction

We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make purchases on our Odoo-powered eCommerce website.

2. Information We Collect

  • Personal Information: Name, email address, phone number, billing and shipping details.
  • Payment Information: Processed securely through trusted payment gateways; we do not store full card details.
  • Usage Data: IP address, browser type, device information, and pages visited.
  • Cookies: Used to improve your shopping experience and remember preferences.

3. How We Use Your Information

  • To process and deliver your orders.
  • To communicate with you about purchases, promotions, or support.
  • To improve our website, products, and services.
  • To comply with legal obligations.

4. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

  • Service Providers: Payment processors, shipping companies, and IT support.
  • Legal Authorities: When required by law or to protect our rights.

5. Data Security

We implement industry-standard security measures to protect your information, including encryption and restricted access.

6. Your Rights

You have the right to:

  • Access, update, or delete your personal data.

7. Cookies & Tracking

You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: Email: knotted.tales.co@gmail.com