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TERMS AND CONDITIONS 

Welcome to Knotted Tales!

By purchasing macrame products from us or using our website and services, you agree to the following Terms & Conditions of Sale.

1. General Terms

  • These Terms apply to all users of this site, including customers, vendors, and casual visitors.
  • By accessing our site and/or purchasing our products, you agree to these Terms, including any additional terms referenced here.

2. Product Information

  • All products listed are handcrafted macrame items.
  • Product descriptions, images, and specifications are provided for guidance; minor variations may occur due to the handmade nature of the goods.
  • We reserve the right to modify or discontinue products without prior notice.
  • Customization options may be available upon request. Contact us directly for custom orders.

3. Pricing and Payment

  • All prices on our website are listed in [INR] and are subject to change without notice.
  • Prices are inclusive/exclusive of applicable taxes (clearly mentioned at checkout).
  • We accept various payment methods including [UPI, Credit Card, Debit Card, Net Banking, etc.].
  • Orders are confirmed only upon successful payment.

4. Shipping and Delivery

  • We process orders within 2-3 days and provide tracking details once the order has shipped.
  • Estimated delivery times vary depending on your location and shipping method. We are not responsible for delays caused by shipping carriers.

5. Returns and Refunds

  • We offer a 7-day return policy for products sold, Please refer to our Refund Policy & Return Policy page for detailed information on eligibility, timelines, and procedures for returns and refunds

6. Intellectual Property

  • All content, designs, images, and text on our website are the intellectual property of Knotted Tales. Unauthorized use, distribution, or reproduction of our content is prohibited.

7. Limitation of Liability

  • Our liability is limited to the purchase price of any product you bought from us. We are not liable for any indirect, incidental, or consequential damages.

8. Governing Law & Jurisdiction

  • These Terms & Conditions are governed by the laws of India.
  • Any disputes shall fall under the exclusive jurisdiction of the courts of Delhi.

9. Changes to Terms

  • We may update our Terms and Conditions from time to time. Changes will be effective immediately upon posting to this page.              

9. Contact Information

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By purchasing from Knotted Tales, you agree to abide by these Terms and Conditions. Thank you for choosing our handcrafted macrame products